FAQs

HOW LONG DOES IT TAKE FOR MY ORDER TO PROCESS AND SHIP OUT?

Orders ship within 3-5 business days. We ship most packages via USPS. This typically takes 3-5 business days in the U.S., 8-10 business days to Canada, and 14 or more business days internationally. If you need your order by a certain time, please contact us and we will do our best to work within your timeframe. 

WHAT SHOULD I STUFF MY DOG BED COVER WITH?

You have three options:

1) A Foggy Dog insert specially made to fit our covers. Our premium inserts are made from 100% recycled plastic bottles that would otherwise have ended up in landfill. The eco-friendly fiberfill has extra loft so that your dog bed remains fluffy and comfortable for years, and uses a specially formulated fiber that resists odors and wetness. Each insert is channeled (like high-end duvet covers) to ensure that the fill doesn't shift or clump over time. Note: at this time, dog bed inserts can only be shipped within the U.S. because of the size.

2) Easily fill your dog bed cover with pillows (see our Size Guide for recommendations) or with old towels, sheets and comforters. This is a great option to easily upcycle old linens, and we've heard that it's especially popular for pets with anxiety issues because they find your scent calming.

3) Use it to cover an existing dog bed in need of a refresh!

CAN YOU MAKE A CUSTOM-SIZED COVER TO FIT AN EXISTING DOG BED?

We love helping with custom orders! Most sizes and shapes can be accommodated (square, rectangle, and circle). Please email us and include 1) the width, length and height of the insert you'd like to use, and 2) whether your insert is rounded/soft (like a pillow or cushion) or square/firm (like memory foam). We will respond with a quote and timeline. Please note: at this time we are not able to make custom covers for bolster-style dog beds.

ARE YOUR PRODUCTS MACHINE WASHABLE?

Dog beds: Yes! All upholstery-grade fabrics used in our dog bed covers are selected with durability and washability in mind. We recommend machine washing in cold water and air drying. Please note that the inserts are not machine washable, and we recommend spot cleaning those.

Dog bandanas: Yes! All bandanas are machine washable. We recommend machine washing in cold water and air drying.

Dog leashes: The nylon used in our rope leashes is naturally dirt and stain resistant. If your leash gets dirty, we recommend hand-washing with warm soapy water and laying out to dry.

Dog toys: We recommend spot cleaning.

CAN I PERSONALIZE MY ORDER WITH MY DOG'S NAME?

We offer the option to add custom monogramming on our dog beds. We will embroidery the text of your choice on your cover for only $19 more. Please purchase this Custom Embroidery product in addition to the cover, and specify your dog's name, preferred font, and preferred thread color at checkout.

custom embroidery with your dog's name