Returns & Exchanges
We want you to be thrilled with your Foggy Dog product and we stand behind the quality of every item we make. If something does not meet your expectations or if you need to exchange it for a different size or style, please contact us so we can make it right.
RETURNS
To initiate a return, please visit our Returns Center.
To be eligible for a return, your item must be unused, unwashed, and in the same condition in which you received it.
- Returns received within 30 days of original ship date will be refunded in full, minus shipping charges
- Returns received within 31-60 days of original ship date will receive store credit
- We cannot accept returns after 60 days
Refunds are issued to the original form of payment and are processed within 5 business days of receipt of returned merchandise. You will be refunded the purchase amount and any applicable sales tax.
Customers are responsible for paying return and exchange shipping costs unless we sent an incorrect or damaged item, in which case we will provide a complimentary return label.
Dog beds with inserts are bulky, so to avoid costly return shipping costs, please double check that you have chosen the correctly sized bed before ordering (see our Size Guide for help).
EXCHANGES
We want the perfect fit for your pup. That's why we offer a Right Size Guarantee, with one free exchange for a different size. Please note, personalized items cannot be returned or exchanged. Need help choosing a size? Email woof@thefoggydog.com and our team will be happy to help.
Please visit our Returns Center to initiate your return.